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Student Handbook
Your Student Handbook
Below you will find helpful information and guidance on how to enrol, the facilities, services, health and safety, and policies of EIT | Te Pūkenga that you can access and use while studying with us.
How to Enrol - Domestic students only
If you are an international student, visit our international page on eit.ac.nz for information on how to apply to study at EIT | Te Pūkenga.
Step 1
- Go to our enrolment page on eit.ac.nz to enrol online. The fastest way to apply is by using your RealMe verified identity. You can also request a printed application pack.
- Complete and submit or return the enrolment form and supply all required supporting documents. Both our website and application packs have detailed programme information including entry requirements.
- Apply for your Student Loan and Student Allowance with StudyLink (if applicable) even if you haven’t been accepted on your programme yet. You can change your details later if anything changes. Visit studylink.govt.nz to find out more.
Step 2
- If you applied online without using your RealMe verified identity, you will get a form sent to you to check, sign and return to EIT | Te Pūkenga. Please return this promptly. You need to provide any requested documents.
- You will receive an acceptance letter with programme information including your start date.
- You may also receive course selection forms. You need to complete these and return them to us.
Step 3
- You will receive an invoice with payment details.
- Arrangements for full payment of enrolment fees must be made before the start of your programme.
- If you are eligible for any Fees-Free study EIT | Te Pūkenga will apply this to your fees for you.
How to Pay
Government Fees-Free
To check if you are eligible and how much study or training you can get fees-free, go to FeesFree.govt.nz. You will need to know your National Student number (NSN) to check if you are eligible. You can get this one of the following ways:
- If you are at high school, you can ask your school for your NSN
- If you have already studied at EIT | Te Pūkenga, the Registry Team or your Programme Administrator can provide you with your NSN
- You can call NZQA on 0800 697 296 (between 8am and 5pm Monday to Friday)
- You can email the NZQA through the NZQA website.
StudyLink
StudyLink may be able to help pay for your study through allowances and loans. Go to studylink.govt.nz to check your eligibility.
Student Loan
- A student loan helps to pay for your compulsory course fees, study materials (course-related costs) and living costs, but you have to pay it back.
- You should apply online for your loan as soon as possible at studylink.govt.nz. You also need to tell us when you enrol that you will be paying by Student Loan.
- If you can get Fees-Free study you may not need a student loan for course fees. Check out FeesFree.govt.nz for more information. You still need to apply for a loan if you want help with your living costs or course-related costs.
Student Allowance
- A student allowance is a weekly payment that can help with your living expenses while you’re studying.
- The student allowance is similar to the student loan living costs but you don’t have to pay it back.
Support for StudyLink
- You can get support for StudyLink from any of the student advisers or support staff on all of our campuses and Regional Learning Centres.
- Alternatively you can contact StudyLink on 0800 88 99 00 or visit studylink.govt.nz
Training Incentive Allowance
- Students who have applied through the Ministry of Social Development for a Training Incentive Allowance must make sure their fees are paid before the programme starts. Please supply EIT | Te Pūkenga with a letter from the Ministry of Social Development agreeing to pay fees.
Internet Banking
You can pay for your study by internet banking. This the preferred method of payment to EIT | Te Pūkenga.
- Bank account number: 03 0631 0007233 00
- Particulars: Student’s name or Student ID number if known
- Code: 4232
- Reference: FEES
Payment in Person (at an EIT | Te Pūkenga enrolment counter)
- Complete your payment by EFTPOS. EIT | Te Pūkenga does accept payment by cash but prefers EFTPOS or online banking.
Fees
Payment of Fees
Fees must be paid in full or arrangements made through the Student Loan Scheme, prior to the start of the programme or course. If fees are not paid in full by the due date, EIT | Te Pūkenga may:
- Remove access to EIT | Te Pūkenga services such as the Library and IT Services
- Remove the student from the programme or course
- Withhold academic results and eligibility to graduate
- Refer any outstanding fees to our debt collection agency to manage
Refund of Fees
Domestic Students
Application for a refund must be made in writing on the appropriate form. Where students have been required to enrol in the programme rather than individual courses, no refund will be given after 10% or one month (whichever is the lesser) from the start of the programme. In all cases any refund will be reduced by the amount of any non-refundable deposit, the cost of any textbooks or other course materials that have been provided to the student.
Under exceptional circumstances the Executive Dean may authorise variations from the rules set out above.
International Students
Please refer to the full international refund policy at www.eit.ac.nz/campus/international-students/policies/
Transfer Of Fees
New Zealand Citizens/Permanent Residents
- Fees cannot be transferred to another tertiary institution.
- Fees cannot be carried over from one year to another year. Sometimes fees can be transferred to another faculty/school or course, where this meets the requirements of the faculty(ies) involved.
International Students
Please refer to the full international refund policy at www.eit.ac.nz/campus/international-students/policies/
Enrolments at Two Institutions
If a student transfers from one institution to another, they will normally have to pay fees charged by each institution. Some students may receive a refund if they meet the EIT | Te Pūkenga refund policy requirements.
Student Services Levy
This is a compulsory non-tuition fee that helps to fund quality student support services that support learning, such as counselling (including chaplaincy services), health services, financial support and advice, career guidance, student advocacy, sport, recreation and cultural events, and student representation. Students have a say on what the fee covers, and its value. Some programmes are exempt from the levy.
Rights and Responsibilities
EIT | Te Pūkenga has policies and systems designed to ensure all staff and students experience a positive and productive learning environment.
EIT | Te Pūkenga provides and maintains an environment free from harassment, discrimination and objectionable behaviour.
Students are expected to behave respectfully and considerately towards all other students, staff, employers and co-workers with whom they engage.
The Academic Regulatory Framework for Quality Assurance sets out the rules, procedures, and systems by which the EIT | Te Pūkenga staff and students operate. The Framework is an important document for all students and works with the EIT | Te Pūkenga policies, procedures and guidelines in our quality management systems. It outlines the rights and responsibilities of staff and students as well as processes
to ensure students are treated fairly in all aspects of their EIT | Te Pūkenga experience. There are specific sections and policies related to:
- Assessment
- Complaints and Concerns
- Appeals, Refunds and Withdrawals
- Academic Integrity
- Unacceptable behaviour
Please refer to the Academic Regulatory Framework at www.eit.ac.nz/ about/corporate-information/academic-regulatory-framework/
EIT | Te Pūkenga expects that all students and staff will act with academic integrity. EIT | Te Pūkenga wants our programmes of study to be respected and valued, and we want to be sure that all those who gain an EIT | Te Pūkenga qualification have personally reached the standards expected of that qualification. Breaches of academic integrity which include copying, misinterpretation of identity, cheating and plagiarism will be treated as serious.
Active participation in classes and/or online activities is directly linked to learning success. Students will gain most value from their learning experience if they take responsibility for their learning. EIT | Te Pūkenga operates a secure computer system to support student learning. Username and passwords to this system must never be shared with others.
EIT | Te Pūkenga values the student perspective and looks for opportunities to encourage student feedback. Informal feedback is welcomed through Have Your Say on our App/student portal at MyEIT
Policies and procedures for lodging a formal complaint are also available on this site. You can also access information through MyEIT.
When enrolling at EIT | Te Pūkenga, students agree to comply with the Academic Regulations and all EIT | Te Pūkenga policies on conduct and behaviour. It is the responsibility of each student to make themselves familiar with the Academic Regulatory Framework. There are several ways to learn more about the Academic Regulatory Framework and the processes it describes. You can access it at either eit.ac.nz, or MyEIT.
Staff at the Library and Learning Centres are happy to assist you.
Support Services
Academic Learning Services
Academic Learning Services are here to assist you on your journey towards the successful completion of your studies at EIT | Te Pūkenga.
Our aim is for you to become confident, competent and independent learners. Learning advisors support learners to develop their learning, numeracy, and academic skills as well as their language proficiency.
The advisors for the Hawke’s Bay and Tairāwhiti campuses are located in the libraries. The Learning Advisor for Auckland is located on level five. Learning support is available in the Hastings, Central Hawke’s Bay, Wairoa and Ruatōrea Regional Learning Centres. Appointments can be made for groups studying the same course, or individually. Study Skills workshops are held regularly throughout the year.
Hawke’s Bay Learning Advisors
06 830 1045 | learningadvisors@eit.ac.nz
Tairāwhiti Learning Advisor
06 869 0835 | Library1@eit.ac.nz
Hastings Learning Advisor
06 830 1878 | learningadvisors@eit.ac.nz
Auckland Learning Advisor
09 979 9411 | studysupportak@eit.ac.nz
Liaison and Career Advice
The following services are offered to all current students and graduates of EIT | Te Pūkenga.
- Career Planning
- Career Preparation
- Course Advice
- CV and Cover Letter
- Job Search Strategies
- Interview Preparation
- Scholarship applications and support
- Programme information and support
Career planning and programme advice is offered to students who are considering their future options.
Liaison and Careers Team
Meriama Taufale
Team Leader – Engagement and Transitions, Business Relationship Unit
mtaufale@eit.ac.nz | 06 830 1555
Shelley Oliver
Careers Advisor – Hawke’s Bay Campus
soliver@eit.ac.nz | 06 830 1230
Mackenzie Ninomiya
Liaison Advisor – Hawke’s Bay Campus
mninomiya@eit.ac.nz | 06 830 1744
Chaplaincy Service/Prayer Room
Chaplaincy Service covers nondenominational, ecumenical, Christian and interfaith perspectives. EIT | Te Pūkenga affirms the value of the spiritual dimension within growing and learning.
Hawke’s Bay Campus
Prayer space is available in A402
Room K136 | 06 830 1637 | Chaplain@eit.ac.nz
Tairāwhiti Campus
Paula Levy | 021 410 4667 | TC_Chaplain@eit.ac.nz
Available in The Hub Tuesdays during term time, 12.00pm to 1.00pm.
Disability and Wellbeing Support
Support is available to all learners with permanent or temporary disabilities or health conditions, including when recovering from surgery and accidents where this impacts upon study.
We provide support across all EIT | Te Pūkenga campuses and Learning Centres and are committed to providing an environment that gives you opportunities to achieve your maximum academic and personal potential. According to your learning needs this may include information and advice, in-class support, learning support, and alternative arrangements for tests and exams.
Disability and Wellbeing staff can also support learners and whānau when meeting with teaching staff, community organisations and health professionals.
Hawke’s Bay Campus
Barbara West
Student Wellbeing Advisor
06 830 1558 | disabilityhb@eit.ac.nz
Desley Aranui
Student Disability Advisor
06 830 1055 | daranui@eit.ac.nz
Karen Mora
Student Disability Advisor
06 830 1509 | kmora@eit.ac.nz
Tairāwhiti Campus
Phillipa Harrison
Team Leader, Student Support Advisor
06 869 7731 | pharrison@eit.ac.nz
Auckland Campus
Natalie Chambers
International Student Support Officer
09 979 9434 | nchambers@eit.ac.nz
Health Services
Hawke’s Bay Campus – CURRENTLY CLOSED
A Health Centre is onsite at the EIT | Te Pūkenga Hawke’s Bay campus with a doctor, nurse and confidential counselling service. This service is supplied under contract by The Doctors (Napier) Ltd. EIT | Te Pūkenga students who register at the Health Centre as their regular practice benefit from significant fee discounts, and are also eligible to attend The Doctors in Napier or Greenmeadows.
The Health Centre is at the front of the Student Amenities Building (K Block).
06 830 1919 | www.thedoctors.co.nz
Tairāwhiti Campus
Students can go to Turanga Health Services on 145 Derby Street
06 869 0457 | www.turangahealth.co.nz
Auckland Campus
Students are recommended to contact one of the medical practitioners outlined in their orientation handbooks, or contact the International Student Support and Accommodation Officers, Natalie Chambers on 09 979 9434 or Jonathan Wang on 09 979 9427.
International Student Support Officer
The International Student Support Officer is part of the EIT | Te Pūkenga International team and is the main support person for all international students once they are on campus and living in New Zealand.
The International Student Support Officer can help you with:
- Accommodation
- Homesickness and culture shock
- Banking
- Contraception and sexual health
- Health services
- Legal issues
- Driving and buying a car in New Zealand
- Insurance
- The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021
- Communities in Auckland
- Complaint procedure
- Advice on where to go for the right advice
Additionally, this Officer is the 24/7 emergency contact person.
The International Student Support Officer also works closely with faculty and the International Student Mentor to support international students’ academic success.
Hawke’s Bay Campus
Song Sim
06 830 1113 or 027 446 9840 (24/7) | hbstudentsupport@eit.ac.nz
Auckland Campus
Natalie Chambers
09 979 9443 or 027 405 5170 (24/7) | akstudentsupport@eit.ac.nz
International Student Academic Mentor
Hawke’s Bay Campus
Heather Brown
06 830 1034 | hbrown@eit.ac.nz
Auckland Campus
Glen Shadbolt
09 979 9448 | studysupportak@eit.ac.nz
Library Services
The EIT | Te Pūkenga Libraries at both the Hawke’s Bay and Tairāwhiti campuses provide a range of facilities for student use. This includes individual and quiet study areas, and group and social spaces in a relaxed and friendly environment.
Our librarians are available to assist students access an extensive range of print and online resources. Computers, laptops and audio visual equipment are available for student use and you can purchase printing top up cards from the library. Support with using EIT | Te Pūkenga Online and other course related technologies is available. A wide range of electronic resources and online study and computer guides can be accessed both on and off-campus via the student portal: MyEIT
Hawke’s Bay Library
06 830 1045 | twist@eit.ac.nz
Tairāwhiti Library
06 869 0835 | Library1@eit.ac.nz
Library Services – Auckland
EIT | Te Pūkenga Auckland students may borrow books and access all EIT | Te Pūkenga electronic resources via the Auckland MyEIT student portal: myeit.eit.ac.nz/Auckland.html
Auckland Campus – Information and Research Librarian
Glen Shadbolt
09 979 9413 | studysupportak@eit.ac.nz
Māori and Pasifika Student Support
Māori and Pasifika support staff provide on-campus support for Māori and Pasifika students studying at EIT | Te Pūkenga. Students can discuss their educational, pastoral and cultural support needs in a confidential setting.
Services include support with scholarship and grants, iwi and hapū registrations, te reo Māori me ōna tikanga, access to course related texts, academic support, filling out forms and StudyLink assistance for student loans and allowances.
Support staff are based on the Hawke’s Bay and Tairāwhiti campuses, and work closely with other mentors and support services across both campuses.
Hawke’s Bay Campus
Joanna Kaukau
Cultural Support Advisor and Hauora Māori Scholarship Support
06 830 1028 | jkaukau@eit.ac.nz
Sharon Malaitai
Pasifika Student Support Coordinator
06 830 1141 | smalaitai@eit.ac.nz
Kaihoe Apiata
Pouwhirinaki
06 830 1831 | kapiata@eit.ac.nz
Sally Luamanuvae
Studylink and Pasifika Support Advisor
06 830 1582 | sluamanuvae@eit.ac.nz
Tairāwhiti Campus
There is a dedicated team of student advisors available to all students studying at Tairāwhiti. They offer support and help navigate your student journey.
Student Support Advisors
Luseane Tupouniua
06 869 3056| ltupouniua@eit.ac.nz
Phillipa Harrison
06 869 0831 | pharrison@eit.ac.nz
Simone Shivnan-Ruru
06 869 3050| sshivnan@eit.ac.nz
Regional Learning Centres
In addition to the support provided in the Regional Learning Centres, students from Central Hawke’s Bay, Hastings and Maraenui Regional Learning Centres are also able to access support from support staff at the Hawke’s Bay Campus.
Students from the Ruatōrea and Wairoa Regional Learning Centres are able to access support from support staff at the Tairāwhiti Campus.
General Information
Accommodation
Hawke’s Bay Campus
The Student Village has 12 individual villas, each housing up to six people. It is situated across the road from the campus.
For more information on the Student Village contact:
Student Village Manager
Phone: 06 830 1949 or 027 288 3708
Email: EITStudentVillage@eit.ac.nz
For private boarding contact the Younited Students’ Association:
06 974 8946 | info@younited.ac.nz
Auckland Campus
A range of accommodation options can be arranged for international students. Please contact the International Student Support and Accommodation Officer for details.
Natalie Chambers
09 979 9434 | nchambers@eit.ac.nz
Animals
Only service animals and those involved with the Centre for Veterinary Nursing are allowed on campus.
Bicycles
Cycle racks are provided at various points around campus. Bicycles must not be taken into buildings or be left where they create a nuisance or hazard. You are not allowed to ride on the footpaths.
Bookshop
The Ōtātara bookshop is located at the front of K block at the Hawke’s Bay campus. Tairāwhiti students are required to email orders to otatarabookshop@eit.ac.nz
Breastfeeding
Breastfeeding is supported across all campuses and Regional Learning Centres. Private breastfeeding
and breast milk storage facilities are available at the Pouwhirinaki Office at the Hawke’s Bay campus in Room L140.
Cafeterias/Restaurants
Hawke’s Bay Campus
Café Connect is situated in the Student Amenities complex. This café provides a range of espresso coffee, cold beverages, sandwiches, cakes and slices, salad selection and hot meal options are also offered daily.
Green Bean Café is situated between the library and health services, N Block. This café offers a delicious
selection of gourmet items which are prepared daily on campus and also offer a selection of cold beverages and espresso coffee.
Scholars Restaurant, located in P Block, is run by the hospitality students and open to everyone at various times throughout the year. Bookings may be necessary.
Tairāwhiti Campus
The Hub café is situated in the Hub Student Centre, S block and serves freshly brewed espresso coffee, healthy cabinet food, slices and a selection of hot gourmet food items. The Hub is conveniently located close to the Younited Students’ Association.
Toru Restaurant is run by the hospitality students and is open to everyone at various times throughout the year. Bookings may be necessary.
Auckland Campus
There is an International Food Court across the road on Elliot Street as well as a range of other options on Queen Street.
Car Parking
EIT | Te Pūkenga provides a limited number of car parks for staff and students at the Hawke’s Bay and Tairāwhiti campuses.
Vehicles parked on EIT | Te Pūkenga campuses must park only in areas designated for parking. Parking is not permitted in any other areas. Parking charges may apply.
Loading/Unloading
Loading zones are clearly marked. Persons loading or unloading equipment or other goods may park as close as permitted to the concerned location with vehicle emergency four-way lights activated while loading or unloading. The vehicles must be moved immediately after loading or unloading is completed.
Mobility Car Parks
CCS mobility parking permits can be used on campus. If you have a temporary illness or injury you can obtain an EIT | Te Pūkenga mobility parking permit from Disability and Wellbeing Support. All vehicles parked in the mobility car parks must display either a CCS permit or EIT | Te Pūkenga mobility parking permit on the front dashboard.
Motorcycles
Motorcycles may park free of charge in designated motorcycle parking spaces.
Limitation of Liability
Any motor vehicles parked, operated or driven on an EIT | Te Pūkenga campus are at the risk of the owner and the operator. EIT | Te Pūkenga will not be liable for damage to any such motor vehicle, the
contents, the owner or operator.
Withdrawal of Parking
Corporate Services may withdraw areas normally used for parking if the area is required for construction or other purposes. “No Parking” areas will be strictly enforced.
Car Parking at Hawke’s Bay Campus
Staff, students and visitors are required to pay for parking at the Hawke’s Bay Campus during specified times. All vehicles parked on campus must display a valid EIT | Te Pūkenga parking permit, Pay and Display ticket or have paid via the ParkMate app. Free parking is available off campus in various locations. Please take care not to park across driveways or access roads in neighbouring side streets.
Times of Operation
Charges for parking apply between 8am ando 4pm, Monday to Friday, from 1 February to 30 November, including term and semester breaks.
Permits
A limited number of permits are available for staff and students. Students may obtain a permit application from the Younited Students’ Association office on campus.
Payment
Pay and display parking dispensers are available at various locations on campus. A ticket can be purchased from any one of these dispensing machines. This ticket must be clearly displayed on the front dash board of the vehicle.
You can also pay for your parking using ParkMate. ParkMate is an App based payment system. The charges on ParkMate are the same cost as paying at a meter. Information about the app can be found at www.parkmate.co.nz. Search for the App on App Store or Google Play. It’s free to download and register.
Visitor Parking
Visitor parking areas are intended for short term parking only. Maximum time in a visitor car park is one hour. Those parking in the visitor parking areas must purchase a ticket from the dispensing machine in the visitor parking area or pay by selecting the EIT | Te Pūkenga Visitor car park on the ParkMate app. The Pay and Display ticket must be clearly displayed on the front dash board of the vehicle.
Infringing Vehicles
Any vehicle infringing EIT | Te Pūkenga parking requirements will be issued with a Parking Enforcement Services Parking Breach Notice.
The issue of this breach notice will incur a $60 fee payable by the vehicle owner/operator to Car Park Enforcement Ltd. Re-offending vehicles or vehicles blocking access will be towed at the owner’s expense.
Any disputes regarding the issuing of Parking Breach Notices must be lodged directly with Parking Enforcement Services 0800 727 536 | ebreach.co.nz.
Car Parking at Tairāwhiti Campus
EIT | Te Pūkenga Tairāwhiti provides free car parking to staff and students. There are a number of ‘No Parking’ areas which are strictly enforced.
Car Parking at Auckland Campus
There are lots of parking buildings near and around Queen Street run by Wilson and Tournament Parking.
Childcare
Hawke’s Bay Campus
Ōtātara Children’s Centre at the Hawke’s Bay campus offers full and part-time places for children from 10 months until they transition to school. They offer 20 hours ECE to all 3 and 4 year olds as per Ministry guidelines.
The operating hours are Monday to Friday 7.45am to 5.15pm. Please contact the centre on 06 974 8908 | otatara@eit.ac.nz or just call in to have a look around and discuss their service.
Tairāwhiti Campus
Manaaki Tamariki Childcare and Education Centre at the Tairāwhiti campus reflects the diverse cultures of the community and values the partnership with parents/caregivers and whanau. They provide quality care and education in a nurturing and secure environment where children are affirmed as individuals and given opportunities to grow together as confident learners and communicators. It offers 30 free hours for all 3 and 4 year old tamariki and is open Monday to Friday 7.45am to 4.15pm.
Please contact the centre for more details 06 867 6232 | childcare@eit.ac.nz
EIT | Te Pūkenga App/Student Portal
Information is also available on the EIT | Te Pūkenga App/Student Portal – MyEIT. It is free to download from Apple and Google app stores.
Students need to sign in with their EIT | Te Pūkenga login to access personalised information, but anyone can login as a guest to access public information including campus maps and events. The App has the same functionality on both Apple and Google platforms and also works on tablets and computers.
Features include:
- Personalised information targeted by students’ campus (Hawke’s Bay, Tairāwhiti, Auckland and
Regional Learning Centres) - Timetables
- Student services
- Campus maps
- News and events
Equal Opportunities Policy
EIT | Te Pūkenga has a policy of equal opportunity both in providing education and in employment. The aim is for people to be able to develop their studies and their careers without being affected by matters that are not relevant: gender, marital status, religion, age, disability, ethnicity, or national origin, disability, political opinion, employment status, family status or sexual orientation.
Field Trips
When your programme of study includes field trips, one copy of the Field Trip Student Contract must be completed and given to the Programme Administrator, at least two weeks before the start of the first field trip in the programme. If the contract is not completed and sent to the Administrator, the student will not be allowed to attend any field trips in the programme.
A high standard of dress and behaviour is required of all students while on a field trip. Failure to observe these standards may have serious consequences, including failing the course or exclusion from the programme.
Gang Insignia
It is illegal under the Prohibition of Gang Insignia in Government Premises Act 2013 to wear gang patches or insignia on any EIT | Te Pūkenga premises. This includes colours or any other items considered to be gang affiliated.
Health, Safety and Wellbeing
Students of EIT | Te Pūkenga are expected to:
- Take reasonable care of your own health and safety.
- Take reasonable care that your acts do not adversely affect the health and safety of others.
- Report any incident, risk or hazard as soon as possible to your tutor and via the online reporting forms at www.eit.ac.nz/working-at-eit/health-safety-wellbeing/
- Co-operate with notified policies and procedures given by the Institute and any other organisation you are visiting.
- Inform others on any known risks or hazards.
Marae
The Hawke’s Bay campus has a dedicated marae, Te Ara o Tāwhaki. The marae facilities are used for a
number of events throughout the year.
Personal Property of Students
EIT | Te Pūkenga and its staff are not responsible for any loss or damage to student property. This applies whether or not students were using equipment, machinery or buildings, and whether students were, or were not, wearing protective clothing.
Skateboards
You are not allowed to ride a skateboard on campus.
Smoke / Vape Free
All EIT | Te Pūkenga facilities and grounds, including those leased by EIT | Te Pūkenga, are smoke and vape free. This includes the Regional Learning Centres and the Student Village.
Smoke / vape free means free from exposure to any smoke or vapour produced by smoking or using any electronic nicotine delivery system (ENDS), including e-cigarettes, e-hookah and any other vaporisers (whether delivering nicotine or not).
Timetables
Timetables are available online or at the school or faculty office where you are enrolled. Access is available from off campus by going to the Programme Timetables page at www.eit.ac.nz/students/timetable/. On-campus you can access timetables through MyEIT, or by entering myeit.eit.ac.nz. Timetables can change and should be checked regularly.
Younited Students’ Association
Younited serves all students by acting as the voice of the student body, promoting the social, cultural, recreational and educational interests of students on all EIT | Te Pūkenga campuses.
Younited creates a student environment that empowers and supports all students to achieve their training, and educational goals. Younited also runs a variety of events throughout the year catering for the wide range of cultures, age groups and interests. These activities help to grow campus life and create an atmosphere where students can get to know one another. You’ll find the Younited office on
campus in Hawke’s Bay and Tairāwhiti representing your region.
Check out younited.ac.nz
Withdrawal from Study
There are specific forms to be completed if a student withdraws from a course(s) before it is completed. The Programme Administrator will assist with this process.
International students should consult with the International Centre prior to leaving part way through a programme due to student visa obligations.
Withdrawal from Courses
A student may withdraw from a course(s) within a programme at any time during the first 10% or one month (whichever is the lesser) of the course delivery period with no academic penalty by notifying the Institute of their intention to withdraw. The student will have no academic record for the course(s).
A student who is enrolled, but does not participate in any of the scheduled learning activities of a course during the first 10% or one month (whichever is the lesser) of the course delivery period may be withdrawn from the course by the Institute. The student will have no academic record for the course(s).
A student who has enrolled in a course and begun to participate in scheduled learning activities and then ceases participation, but does not initiate a formal withdrawal process or respond to communications from the Institute, including one formal letter to confirm their enrolment status, may be withdrawn from the course by the Institute.
The student will have to pay if they do not withdraw within the non-penalty period.
Emergency Procedures
EIT campuses are divided into self-managed areas or zones during emergency conditions. Coloured maps of these zones are displayed in every building and classroom with their associated evacuation assembly areas. It is your responsibility while you are on campus to familiarise yourself with these areas and know what to do and where to go if an evacuation is necessary.
The zones are managed by staff specially appointed as building and floor wardens who are authorised to take control during emergencies. The wardens are identified by bright fluoro vests for easy recognition.
All staff are familiar with our emergency procedures. However, it is important that if you are the first person confronted by an emergency, that you initiate the first actions. These are summarised as follows:
Accident
- Isolate the victim and others from harm
- Ring the Ambulance – 111
- Ring the Emergency Switchboard – internal 777, or external 06 830 1777
- Apply first aid to the victim
- Report the incident to your tutor or an EIT staff member
Armed Offender – Lock Down
- Move to a safe location – do not put yourself at risk
- Ring the Police – 111
- Ring the Emergency Switchboard – internal 777, or external 06 830 1777
- Follow the lock down checklist signposted in RED on walls
Earthquake
- Drop – Cover – Hold
- Evacuate the building once it is safe to do so, stay out, expect aftershocks, move away from high rise buildings
- Ring Emergency Services to notify of fires or injuries – 111
- Listen to the radio for advice and information
Fire
- Activate fire alarm then evacuate the building
- Ring the Fire Service – 111
- Ring the Emergency Switchboard – internal 777, or external 06 830 1777
For more information on EIT Emergency Procedures, please visit: www.eit.ac.nz/working-at-eit/health-safety-wellbeing/
Evacuation Procedure
- Proceed in an orderly manner to the nearest exit – walk, don’t run
- Follow Building and Floor Wardens’ instructions
- Do not use lifts
- Go to your designated assembly areas
- Do not re-enter the buildings until the all clear is given
Smoke-Stop Doors
All self-closing doors to stairs and corridors are smoke-stop doors. They must not be held open objects
and must be left to close freely at all times. These doors are strategically located so that smoke and fumes in one area will be largely contained there, thus providing a relatively smoke free means of exit via the stairs on the opposite side.
Disabled Students
During an emergency or fire drill, students in multi-storey buildings who cannot evacuate independently will be placed with a ‘buddy’ or care giver in a safe location, usually near a stairway landing. The Fire Service will be notified immediately and will carry out a safe evacuation.
On your first day please inform your school/ lecturer if you require emergency evacuation assistance.
Emergency Lighting
The stairs, corridors and toilets are equipped with battery operated emergency lights that switch on at the time of an electrical power failure. This emergency lighting is effective for approximately 30 minutes. Wherever the electrical power supply is cut, staff members will direct you to vacate the building. Do not enter the building or proceed to the upper levels when emergency lighting conditions prevail.
Lifts
Lifts are installed in various buildings across our campuses for student and staff convenience. If you become trapped in a lift it is equipped with an emergency phone. Instructions on how to operate this phone are posted in the compartment. Do not attempt to use the lift during an emergency evacuation. When the fire alarms are triggered it automatically travels to the ground floor.
Campus Locations
Hawke’s Bay Campus
Contact Details and Hours
501 Gloucester Street
Taradale, Napier 4112
Private Bag 1201
Hawke’s Bay Mail Centre 4142
Phone: 06 974 8000
Infoline: 0800 CALL EIT (22 55 348) within New Zealand only
Email: info@eit.ac.nz
Normal opening hours (March to December):
8.00am-4.00pm, Monday to Friday
Extended opening hours (January and February):
8.00am-5.00pm, Monday to Thursday
8.00am-4.30pm, Friday
Campus Map
Tairāwhiti Campus
Contact Details and Hours
290 Palmerston Road
Gisborne
Telephone: 06 869 0810
Email: tairawhiti@eit.ac.nz
Extended opening hours (January/February):
8.00am-5.00pm, Monday to Thursday
8.00am-4.30pm, Friday
Normal opening hours (March – December):
8.00am-4.30pm, Monday to Thursday
8.00am-4.00pm, Friday
Campus Map
Auckland Campus
Contact Details and Hours
Floors 4-6, 238 Queen Street
Auckland CBD 1010
Reception: Level 6
Phone: +64 9 300 7410
Email: aucklandeit@eit.ac.nz
Opening hours
8.30am-4.30pm, Monday to Friday
Campus Map