EIT Campus Update
Teaching has started or resumed this week for almost all EIT | Te Pūkenga learners. The Hawke’s Bay Campus and Wairoa Regional Learning Centre remain closed in the wake of Cyclone Gabrielle, with teaching occuring online and/or at off-campus locations. We want to acknowledge the support and compassion from our staff, learners and community as we have worked to create solutions to resume teaching.
At the Hawke’s Bay Campus in Taradale planning is underway to reopen the campus. The scale of damage has been significant with up to 90% of the ground floor buildings, over 500 rooms, being damaged. Based on the current picture, its estimated it will be closer to 6 months before a general transition to return to campus could begin. While small parts of the campus have little damage or could be repaired quickly, there are multiple challenges to reopening parts of the campus before a general reopening, this continues to be a priority.
If you have concerns about your enrolment or returning to study or need support with learning or your wellbeing please see the “Who to Contact” section below.
Please continue to check the FAQs on this page, recent updates include FAQs on getting help with your study.
The table below summarises the status of our campuses and Regional Learning Centres as at 10 March 2023. We will update this table at the end of each week in preparation for the following week.
Graduation Ceremony Update
The Auckland Graduation ceremony is going ahead as previously planned.
New dates for the EIT graduations are:
EIT Tairāwhiti – 4th August
EIT Hawke’s Bay – 18th August
FAQs
Enrolment, Loans and Allowances
What is happening with my enrolment?
We are beginning to process applications and enrolments again. If we need more info from you we will be sensitive to your situation.
When will my programme start?
We don’t yet know revised start dates for some programmes, so your enrolment confirmation letter may be outdated. Specific updates to your programme will, in time be communicated to you by your tutor or programme coordinator.
What about Studylink?
Studylink have advised they will still pay your fees (if you applied for Studylink loans and/or allowances) and your allowance based on our pre cyclone intended dates. We will work with them and you when dates change.
If you hadn’t completed your loan or allowance application with Studylink, we are working through that and will provide the minimum amount of information they need to complete that. In time, we may need to more formally complete that process.
If you are worried about payment of your programme fees, please talk to us, we are sensitive to what you might be experiencing.
Do I need to formally withdraw within two weeks to get a full refund?
No, we’re closed, so you are not expected to complete the formal withdrawal process within two weeks. We will advise new dates for you as soon as we can.
Current Student Info
I can’t log in to EITonline
EITonline is currently not available. We are working on getting it online as soon as possible. Be sure to check the email addresses that you gave EIT for any communication from your tutor/lecturer, including Cloudfolio (if you have an account). Google Classroom and Teams is still working.
A few handy links:
- Office.com (Use your EIT email and password to login)
- EIT Library Study Guides
Study Help
Who do I contact for support with my learning?
Students are welcome to contact a Learning Advisor for assignment and study skills support in the following ways:
- Email LearningAdvisors@eit.ac.nz with your details: Name, Student ID, Course, Campus, Details of support needed.
- For assignment writing support, the assignment task, rubric, and a copy of your work must be attached to the email.
- Attend online drop-in. Drop-in is available from 9am to 3pm, Monday to Friday for 10 to 15 minutes with a Learning Advisor. Use the Click here to join the meeting link to enter the Teams waiting room
Who to Contact
If you need support or advice with your enrolment or studies following Cyclone Gabrielle we are here to help.
The EIT phone system was damaged during the cyclone and has started to come back online from the 2nd March 2023. You are welcome to call EIT on 0800 22 55 348 and we will do our best to direct your query to the right person. Please bear with us as all staff are currently working from home and it may take some time for them to respond.
Please contact your programme co-ordinator or administrator for queries about your programme. If you are unsure who this is please contact us on 0800 22 55 348 or info@eit.ac.nz and we will do our best to connect you.
Below is a list of email addresses that you might find useful. Using these email addresses will direct your query to the appropriate department.
- LearningAdvisors@eit.ac.nz for assignment writing and study skills support support
- g23@eit.ac.nz for student concerns and questions about the impact of cyclone Gabriele on your learning
- domesticapplications@eit.ac.nz for queries from NZ residents and citizens about the status of their enrolment
- international@eit.ac.nz for international student support and concerns
- twist@eit.ac.nz for Library support
- disabilityhb@eit.ac.nz for support with disability learning and support
- culturalhb@eit.ac.nz for scholarship support, Pouwhirinaki and Pacifica support
- info@eit.ac.nz. for general enquiries
Student Wellbeing
We recognise that this situation will be having an impact on our learners in a range of way. Our message is, look after yourselves, and reach out for help when you need. You can access welfare support through Civil Defence and Vitae Services.
Diana Kirton, Counsellor will be available for EIT students from Monday 27th through The Doctors, Greenmeadows. Diana is available Monday – Wednesday 8am – 6pm each week. Please text her on 027 272 1660 for an appointment.
Ministry of Social Development has made funds available for those affected by the floods. Click here for more info.
Urgent accommodation and urgent flooding issues – (building and infrastructure) contact welfare@hbemergency.govt.nz or visit your local Civil Defence Centre.
Current situation
We continue to work to get a complete understanding of the situation we are facing across the region. This includes assessing and reviewing the impacts on our staff, our campuses and infrastructure and our ability to continue to deliver, and support, teaching and learning at this time.
The complexity, and extent of the impacts are significant, and vary by region and campus. We are prioritising this work and committed to progressing it as fast as we possibly can – but it will take time. We are working with the support of the entire Te Pūkenga network nationally to review operations, with a view to recommencing operations where we can, or look for alternative delivery solutions where this is not possible in the short term.
We will provide you with further updates as soon as we have them.
EIT and Te Pūkenga are committed to working with you all as quickly and as safely as possible to resume operations as and where we can. We recognise the impact of this on your studies, and your wellbeing.
Kia kaha, and he waka eke noa – be strong, we are all in this together.