- Home
- Locations
- International
- Policies
Policies
Refund Policy
EIT Refund Policy for International Students
Refunds of tuition fees will only be made in accordance with the following policy.
1) By accepting a place in a programme of study at EIT, an international student enters into a contract with EIT for the period of the offer. This contract obliges the student to pre-pay (prior to enrolment) the full tuition fee for the year (or shorter period if the programme is less than one year).
2) In normal circumstances, no refunds will be given two weeks after EIT has received payment of fees.
3) There is no automatic right to a refund of fees if a student changes his/her mind about studying at EIT.
4) Any request for refund must be made on the Application for Refund form (obtainable from Registry). The request must include a detailed explanation of the reasons for withdrawal from the programme contracted and supporting documentation.
5) If a refund is given, it will be paid in NZ dollars or converted into a nominated currency minus any bank fees and paid by cheque or bank draft to:
a) The student’s registered home address in country of origin; or
b) To the agent who referred the student ; or
c) Another institution
6) There will be no refunds for summer school.
Refunds
Applications for refunds will be considered under the following categories, and will require supporting documentation.
Full Refunds
1) Immigration New Zealand (INZ) has refused to grant a visa for study in New Zealand.
2) INZ has refused to grant a visa extension to the student.
3) EIT is unable to offer the programme contracted. If the programme contracted with EIT is cancelled for whatever reason, then the student shall be entitled to a total refund of fees but shall not be entitled to any other compensation, costs, or consequential damages.
Other Refunds
1) An international student in a semester or term based programme who gains Permanent Residency will not receive a refund of fees for the semester or term in which residency is granted. However they will be treated as a New Zealand Permanent Resident for the following semester or term and refunded any international fees paid beyond the semester or term in which residency was granted.
If a student requests to defer their study for the semester or term in which his/her permanent residency is granted, they will be required to sign a Refund Waiver Form waiving his/her right to the Permanent Residency refund.
International students in programmes designed with full year non-semester courses must pay the international fees for the full year, regardless of the date Permanent Residence has been granted during that year.
2) If the student wants to withdraw their application after paying their fees, and written notice is received by International Registry department one week prior to programme commencement, or within two weeks of fee payment (so long as the fee payment occurs before the end of the first week after programme commencement), whichever comes later, a refund will be sent to their bank account. This refund is paid to the student on return to his/her own country and on evidence that he/she has stopped studying in NZ. Students must provide documentation to show that they have returned home. For students who are studying online outside of New Zealand, this refund is paid to the students nominated bank account.
3) If a student wants to transfer to another institution and notice is received by the International Registry department one week prior to programme commencement at EIT, the student (or their agent) is required to state that in writing to the International Registry department. In this case, 75% of the course fee will be refunded. An original Letter of Offer of Place from the other institution must be seen by the EIT Registry department for this refund to be arranged. The refund is paid directly to the institution where the student is transferring.
4) Special circumstances of a compassionate nature, as approved by EIT, may necessitate withdrawal from a programme. Supporting information will be required either in English or in the original language and with a notarized translation into English attached.
Note: Under clause 2 and 3 above, programme commencement at EIT means the first enrolment date. A student cannot withdraw at the end of the first semester during their first year when they have paid fees and have a visa for a year.
Process
1. Any request for a refund must be made on the Application for Refund Form.
-
- This form is obtainable from the International Centre or email: international@eit.ac.nz
- Completed forms should be submitted to the International Student Support Officer with any supporting documentation e.g. medical certificates.
2. All refunds will be paid in New Zealand Dollars. Refunds will be sent to the following as appropriate:
-
- In the first instance. The bank account from where the original payment was received. This only on evidence the student has returned to their home country.
- The student’s registered home address in country of origin. This only on evidence the student has returned to their home country.
- The recruitment agent who referred the student. This only upon evidence the student has returned to their home country and where the student has authorized this transfer.
- Another institution. This if the Application for Refund Form is supported by evidence of an official unconditional Offer of Place by the other institution and Student Visa for that institution.
- Refunds will not be paid directly to a student or transferred to a student’s bank account in New Zealand.
Refund Process
Please click on a link below that best describes the reason you are applying for a refund
INZ refuse a visa
Information to be provided by student: Official letter from INZ explaining the visa refusal
When to submit the application: At any time
Refund amount: Total tuition fee
INZ refuse a visa extension
Information to be provided by student: Official letter from INZ explaining the visa refusal
When to submit the application: At any time
Refund amount: Total tuition fee
Transferring to another institution
Information to be provided by student: Evidence of an unconditional Offer of Place from other institution
When to submit the application: More than one week before the programme starts
Refund amount: If submitted one week before the programme starts, 75% of tuition fees. If submitted thereafter, no refund
EIT is unable to offer the programme
Refund amount: Total tuition fee refund
Permanent Residence in NZ is granted
Information to be provided by student: Passport and visa with changed status
When to submit the application: At any time
Refund amount: See Note 1 under Other Refunds
Student no longer wants to study at EIT or in NZ
Information to be provided by student: Certain conditions must be met (e.g. student has returned home and provided evidence of this)
When to submit the application: More than one week before the programme starts
Refund amount: If submitted one week before the programme starts, total tuition fee refund. If thereafter, no refund
Compassionate reasons (serious illness, etc.)
Information to be provided by student: Documentation proving situation
When to submit the application: At any time
Refund amount: At the discretion of EIT/Faculty Dean
Summer School
When to submit the application: At any time
Refund amount: No refund
Termination of Enrolment
EIT Grounds for Termination of Enrolment for International Students
Unsatisfactory Academic Progress
All students are required to make satisfactory academic progress towards the successful completion of their programme of study.
Students who fail more than 50% of their courses in a year or who have failed the same course on two occasions will be automatically removed from their programme of study and their enrolment at EIT will be terminated.
More details on this policy can be found in Part 3, Section 5 of the EIT Academic Statute.
Unsatisfactory Attendance
All international students are required to achieve satisfactory attendance as a condition of their student visa.
International students with excessive non-attendance will be removed from their programme of study and their enrolment at EIT will be terminated. This can only occur through the Formal Attendance Warning Procedure where students are given one verbal and two written warnings prior to termination of enrolment.
More details on how EIT defines unsatisfactory attendance and how non-attendance is handled can be found in the International Student Non-Attendance Procedure.
Academic Misconduct
All students are responsible for acquainting themselves with EIT’s expectations and standards with regard to academic integrity, as well as EIT’s definition of dishonest practice in assessment and the relevant penalties.
Students who commit serious or repetitive academic misconduct (Level 3 or higher) will be removed from their programme of study and their enrolment at EIT will be terminated.
More details on how EIT defines serious academic misconduct can be found in the Academic Misconduct Guideline.
Unacceptable Behaviour
All students must comply with the EIT Student Code of Conduct and all New Zealand laws while on campus or engaged in any learning activity that is part of their programme of study.
Students who violate the EIT Student Code of Conduct or breach New Zealand laws while on campus or engaged in any learning activity that is part of their programme of study could be removed from their programme of study and their enrolment at EIT will be terminated. The disciplinary consequence is determined by the severity of the breach by the student.
More details on the EIT Student Code of Conduct can be found in Part 4, Section 1 of the EIT Academic Statute.
IMPORTANT NOTES
A student whose enrolment at EIT is terminated for any reason outlined in this table will not be eligible for a refund of their tuition fees for the programme of study in which they were enrolled. Students whose enrolment in their programme of study at EIT is terminated on grounds of unsatisfactory academic progress may be eligible to apply for a transfer of the unused portion of tuition fees to a new programme of study at EIT. These requests must be submitted to the Dean of the faculty of the original programme through the International Student Support Officer.
DISCIPLINARY PROCEDURES
Failure to comply with EIT Policies and Procedures could result in suspension of access to EIT services, such as the library and computer networks, temporary suspension from programme of study, or termination of enrolment. If a student’s enrolment is terminated, Immigration New Zealand will be informed, and the student’s visa will be cancelled.