Code of Practice for the Pastoral Care of International Students

EIT is a signatory to The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 published by the NZQA.

What is the Code?

The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 (the Code) is administered and monitored by NZQA and applies to all tertiary providers who enrol learners. The Code is designed to ensure that the safety and wellbeing of domestic and international students / ākonga is deeply embedded within the systems and day-to-day practices of tertiary providers. For further information about the Code, please visit the NZQA website.

The Code has been put together to make sure learners have the best possible support system. This means that while you’re studying, you should be:

  • safe – physically and mentally
  • respected for who you are
  • supported in your learning and wellbeing
  • connected with social and cultural networks and
  • able to have your say in decisions about services.

EIT is here to support you
We’re here to help. EIT is proud to provide high-quality student support to all of our learners. We care about your wellbeing and want you to feel connected to the EIT community.

Every international student is supported by an EIT International Student Support Officer who can help with any pastoral questions or concerns you may have while you are studying with us. Please get in touch if you need any support:

International Student Support – Napier Campus
HBstudentsupport@eit.ac.nz

International Student Support – Auckland Campus
AKstudentsupport@eit.ac.nz

In addition to this, students can access a range of EIT support services that are available across all our campuses.