NZ Certificate in Tourism [Level 4]

Study Options



19 weeks


Level 4

Get on board a fast growing global business

Let your future take flight with the NZ Certificate in Tourism [Level 4]. You’ll use your adventurous spirit and passion for customer service to guide people on their way to exploring and experiencing all the world has to offer.

Upon completion of this qualification you’ll be able to assist in the delivery of a quality visitor experience in a tour group company, a travel agency or within many other areas of the tourism industry. Studying tourism at EIT involves completing the NZ Certificate in Tourism [Level 4] over 19 weeks after which you can move onto the NZ Diploma in Tourism and Travel [Level 5].

EIT’s Travel Centre is set up to simulate a real-life travel agency and is used for role-plays between tourism provider and tourist.


The programme consists of four courses and includes First Aid training.

In particular the programme is designed to develop skills to be able to:

  • Enhance the customer experience
  • Apply knowledge of tourism workplace operations
  • Apply in-depth knowledge of New Zealand tourism destinations
  • Demonstrate knowledge of tourism business systems and processes
  • Manage first aid in an emergency

You’re welcome to make an appointment to discuss your study options with our staff either in person or by phone and you can also arrange a visit to view our facilities.

Career Opportunities and Outcomes

Upon graduating you will be able to assist in supporting the delivery of a quality visitor experience and may also have some responsibility for the performance of others.

Your possible employment opportunities include: An inbound tourism operator, attraction supervisor, i-Site consultant, visitor centre advisor or a hotel receptionist.
Your study pathway could progress onto: NZ Diploma in Tourism and Travel [Level 5]




There is one entry date per year:

  • July


Entry Requirements


Academic Learning Services

Academic Learning Services is here to assist you on your journey towards the successful completion of your studies at EIT. Our aim is for you to become confident, competent and independent learners.

We have dedicated advisors who can assist with your learning.

Find out more:

Hawke’s Bay Campus
Tairāwhiti Campus


EIT offers a variety of scholarships across various subjects and programme levels.  Some scholarships are based on your age, some are specific to the subject you want to study.  Not all scholarships are based on your academic ability and anyone wanting to study should investigate what scholarships are available to them.  

You can find a list of EIT scholarships here however there are many more scholarships offered nationally.  Information about these is on an database called “givME”. givME is accessible at EIT or at some public libraries. If you would like to come to EIT to look through the giveME database don’t hesitate to contact or call in for a chat.