NZ Certificate in Tourism [Level 4]

Study Options



19 weeks


Level 4

Get on board a fast growing global business

Let your future take flight with the New Zealand Certificate in Tourism  (Level 4). You’ll use your adventurous spirit and passion for customer service to guide people on their way to exploring and experiencing all the world has to offer.

Studying tourism at EIT involves completing the New Zealand Certificate in Tourism over 19 weeks.  We also offer the New Zealand Certificate in Tourism (Level 3), and the New Zealand Diploma in Tourism and Travel (level 5).


This full-time programme leads to the NZ Certificate in Tourism (Level 4) Operations Endorsement.  The programme also includes the internationally recognised City & Guilds Diploma in International Tourism.

The programme consists of four courses, with the teaching and learning for the C & G Diploma integrated. Students must successfully complete each course with a grade of C- or better averaged across all of the summative assessments in each course in order to be awarded the qualification. First Aid training is included in this programme.

In particular the programme is designed to develop skills to be able to:

  • Enhance the customer experience
  • Apply knowledge of tourism workplace operations
  • Apply in-depth knowledge of New Zealand tourism destinations
  • Demonstrate knowledge of tourism business systems and processes
  • Manage first aid in an emergency

Come in and have a chat about your study options with the staff at our Hawke’s Bay campus. Or, simply give us a call on 0800 22 55 348. And you’re most welcome to visit EIT to view our facilities at any time.

Career Opportunities & Outcomes

At the completion of the programme, graduates are able to assist in supporting the delivery of a quality visitor experience and may also have some responsibility for the performance of others. Your possible employment opportunities include: An inbound tourism operator, attraction supervisor, i-Site consultant and visitor centre advisor or a hotel receptionist. Graduates are also prepared for further, higher level study.




There is one entry date per year:

  • Mid July (Tairāwhiti and Hawkes Bay)


Entry requirements

International entry requirements


Academic Learning Services

Academic Learning Services is here to assist you on your journey towards the successful completion of your studies at EIT. Our aim is for you to become confident, competent and independent learners.

We have dedicated advisors who can assist with your learning.

Find out more:

Hawke’s Bay Campus
Tairāwhiti Campus


EIT offers a variety of scholarships across various subjects and programme levels.  Some scholarships are based on your age, some are specific to the subject you want to study.  Not all scholarships are based on your academic ability and anyone wanting to study should investigate what scholarships are available to them.  

You can find a list of EIT scholarships here however there are many more scholarships offered nationally.  Information about these is on an database called “givME”. givME is accessible at EIT or at some public libraries. If you would like to come to EIT to look through the giveME database don’t hesitate to contact or call in for a chat.