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Study Link FAQs
StudyLink is a New Zealand Government service that provides financial support and guidance to help students access and succeed in tertiary education. Whether you’re starting your studies or continuing your educational journey, StudyLink offers a range of assistance, including Student Loans, Student Allowances, living costs support, hardship assistance, and information on eligibility requirements and repayment responsibilities.
To help you better understand the support available and how StudyLink works, we’ve put together some frequently asked questions (FAQs) below.
Please note: The information below is correct at the time of publishing and has been sourced from the StudyLink website. As eligibility criteria, payments and policies may change, please refer to the StudyLink website for the most up-to-date information.
Frequently Asked Questions
What is StudyLink?
StudyLink is a New Zealand government service that helps students access financial support for tertiary study.
StudyLink can help with:
- Student Loans
- Student Allowances
- Living costs support
- Hardship assistance
- Information about eligibility and repayments
StudyLink also provides guidance and tools to help students understand their options and manage their finances while studying.
Why use StudyLink?
- It helps make tertiary study more affordable.
- It provides financial support for eligible students.
- The website contains detailed information about funding, allowances, loans, and eligibility requirements.
- It helps make tertiary study more affordable.
- It provides financial support for eligible students.
- The website contains detailed information about funding, allowances, loans, and eligibility requirements.
What support could I be eligible for?
In most cases, you must:
- Be aged between 18 and 65
- Be studying full-time
- Meet residency requirements
- Be enrolled in an approved course
In some situations, students aged 16–17 or those studying part-time may also qualify.
Your eligibility may depend on:
- Your own income
- Your parents’ income (if you are under 24 and have no children)
- Your partner’s income (in certain circumstances)
- Your previous history with Student Allowance
In some cases, a stepparent’s income may also be included when assessing eligibility.
The best way to estimate your entitlement is to use the Student Allowance Calculator:
Who can help?
Sue Kururangi (Studylink Officer) is available at EIT (Taradale Campus) every second Friday in B Block (Te Pae Hono) from 9:00am–12:00pm to help students with StudyLink questions and applications.
Sue can help with:
- Student Loans and Allowances
- Applications and Documents
- Mystudylink Issues
- Eligibility Questions
- What Happens Next
- And much more
Sue will be on campus:
August – 14th, 28th
September – 11th, 25th
October – 9th, 16th, 30th,
November – 13th, 27th
December – 11th
How do I apply?
The easiest and fastest way to apply is online through the StudyLink website.
Follow these steps:
- Create a RealMe login (if you don’t already have one)
- Complete the Eligibility Test
- Submit your online application
- Check for any forms or requests sent by StudyLink
- Provide all required supporting documents
After applying, log in to MyStudyLink to track the progress of your application.
While paper application forms are available, online applications are strongly recommended. Paper forms can be delayed or lost in the mail, which may slow down your application.
Can someone help me apply on campus?
Yes, Sue Kururangi (Studylink Officer) is available at EIT (Taradale Campus) every second Friday in B Block (Te Pae Hono) and can help with their StudyLink application on campus.
To apply, you will need to bring:
- A valid photo ID
- Your IRD number (tax number)
- Your Birth Certificate or Passport
- Your RealMe login details (if you already have them)
- Sue is available every second Friday from 9:00am–12:00pm and can help you with your StudyLink application and answer any questions.
Are there any restrictions on who can apply?
Eligibility depends on your personal circumstances, such as:
- Your age
- Residency status
- Course type
- Study workload (full-time or part-time)
- Income
The easiest way to find out what support you may qualify for is to complete the StudyLink Eligibility Test.
This can show whether you’re eligible for support such as:
- Student Allowance
- Student Loan
- Jobseeker Support Student Hardship
- Other financial assistance
StudyLink may be able to help with:
- Compulsory course fees
- Course-related costs (e.g. books, laptops, equipment)
- Day-to-day living costs
- Additional costs such as disability support or childcare
The amount you can receive depends on factors such as your age, income, and course of study.
What is RealMe?
RealMe is a secure login service used to access StudyLink and other New Zealand government services.
There are two types of RealMe accounts:
- Standard RealMe login – quick and easy to set up, and suitable for most StudyLink applications.
- Verified RealMe login – requires additional identity verification and can take longer to complete.
If you do not already have a RealMe account, you can create one when you start your StudyLink application. Simply select:
“No, I want to create one.”
Once created, you’ll use your RealMe login to access MyStudyLink and manage your application online.
What do I do if my RealMe isn't verified yet?
Don’t worry. If your identity verification hasn’t been completed yet, select “No” when prompted and continue with your application.
You can still progress through the application process while your verification is complete.
Do you receive Job Seeker Payments from the Ministry of Social Development (MSD)?
If you are a fulltime student, you cannot receive Job Seeker payments. Please contact MSD to cancel your payment and avoid debt.
Looking for more information?
Visit the Study Link Website for more information.
