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EIT lecturer’s research into ChatGPT in education shows challenges and promises

September 10, 2024

Amr van den Adel is a Senior Lecturer in the EIT School of Computing in Auckland.

ChatGPT in educational settings has potential benefits, but there are also challenges, research by an EIT lecturer has found.

The research, led by Amr van den Adel, a Senior Lecturer in the EIT School of Computing in Auckland, has recently been published in the renowned journal Educational Sciences, entitled ChatGPT promises and challenges in education: Computational and ethical perspectives. The other authors of the article are Ali Ahsan and Claire Davison, both from the University of Torrens Australia. Amr and the two other authors are all members of the Centre for Organisational Change and Agility at Torrens.

The study explores the integration of ChatGPT in educational settings. It highlights the potential benefits, but also addresses significant challenges like AI biases and the lack of emotional and interpersonal interactions typical in traditional education.

“The paper underscores the need for ongoing research to adapt educational strategies in response to rapidly evolving AI technologies, offering insights for educators, policymakers, and researchers,” says Amr.

“This paper investigates the integration of ChatGPT into educational environments, focusing on its potential to enhance personalised learning and the ethical concerns it raises. Through a systematic literature review, interest analysis, and case studies, the research scrutinises the application of ChatGPT in diverse educational contexts, evaluating its impact on teaching and learning practices.”

Amr says that the key findings reveal that ChatGPT can enrich education significantly by offering dynamic, personalised learning experiences and real-time feedback, thereby boosting teaching efficiency and learner engagement.

“However, the study also highlights significant challenges, such as biases in AI algorithms that may distort educational content and the inability of AI to replicate the emotional and interpersonal dynamics of traditional teacher–student interactions.”

“The paper acknowledges the fast-paced evolution of AI technologies, which may render some findings obsolete, underscoring the need for ongoing research to adapt educational strategies accordingly.”

Amr says that this study provides a balanced analysis of the opportunities and challenges of ChatGPT in education, emphasising ethical considerations and offering strategic insights for the responsible integration of AI technologies.

“These insights are valuable for educators, policymakers, and researchers involved in the digital transformation of education.”