Programme Outline
The purpose of this qualification is to provide Aotearoa New Zealand with people who have business administration and technology skills to work in a range of supervised general office administration roles. Graduates of this qualification will be able to operate business technologies and perform a range of administrative tasks, in accordance with ngā kaupapa o te Tiriti o Waitangi (the principles of the Treaty of Waitangi), and in a multi-cultural environment.
The NZ Certificate in Business (Administration and Technology) [Level 3] is a full-time equivalent programme of study requiring the successful completion of four 15 credit courses to gain this qualification in less than six months. Every course is compulsory. All 15 credit courses are delivered over the semester, with full-time or part-time options available.
Graduates of this qualification will be able to:
- Provide administrative and general office services using business technologies to support everyday operational activities in an office environment.
- Process data, produce information, and perform financial calculations for business purposes.
- Work cooperatively within a team and contribute to the achievement of objectives.
- Select and apply customer service techniques to best meet stakeholder expectations.
- Behave professionally and ethically and in a socially and culturally responsible manner and apply personal and interpersonal skills to contribute to the performance of the office.
The purpose of this qualification is to provide Aotearoa New Zealand with people who have business administration and technology skills to work in a range of supervised general office administration roles. Graduates of this qualification will be able to operate business technologies and perform a range of administrative tasks, in accordance with ngā kaupapa o te Tiriti o Waitangi (the principles of the Treaty of Waitangi), and in a multi-cultural environment.
Career and Study Opportunities
Possible job and career opportunities can include:
- Receptionist
- Data entry operator
- Front line customer service
- Call or contact centre operator
- Secretary
- Office support worker
Study pathways can include:
- NZ Certificate in Business [Level 4] specialising in areas such as Administration and Technology, Accounting Support Services, First Line Management, Small Business, Team Leadership or Project Management
- NZ Diploma in Business [Level 5] in which you can specialise in Leadership and Management, Accounting, Administration and Technology, Sales and Marketing, Human Resources or Project Management.
- Also, you could possibly pathway into the Bachelor of Business Studies or Bachelor of Computing Systems.
Entry Requirements
A personal interview may be part of the application process.
Applicants must meet one of the following criteria:
- NCEA Level 1; or
- A NZ Certificate in Foundation Studies [Level 1]; or
- A qualification at Level 1 or above on the NZQF, with evidence of Literacy and Numeracy abilities equivalent to NCEA (Level 1); or
- Evidence of relevant knowledge and experience, including Literacy and Numeracy abilities equivalent to NCEA (Level 1).
In the latter two situations the applicant is required to participate in an enrolment interview with the purpose of verifying the evidence.
Computer literacy is highly recommended in order to be able to cope with the digital components of the courses. Guidance and further details are provided in the application and enrolment information.
English Language Entry Requirements
Applicants whose first language is not English must have an acceptable level of English language fluency prior to enrolment in the programme. This may be demonstrated in a variety of ways, including schooling in New Zealand, completion of the relevant New Zealand Certificate in English Language, approved scores on IELTS tests or completion of accepted international equivalents. Specific scores for IELTS and New Zealand Certificates in English Language are as follows:
IELTS 5.0 General or Academic (no band score lower than 5) for NZCBAT Level 3; or
NZCEL Level 3 with an endorsement of either General, Workplace, or Academic.
For acceptable alternatives refer to the English Proficiency Outcomes Chart.
Entry with Credit
You may already have some knowledge or skills that can be recognised as part of your intended study. This may take a number of different forms e.g., study at a private training establishment, workplace training, other tertiary study, life experiences or voluntary work. If you think you may qualify, you may want to apply for Cross Credit (CC) or Recognition of Prior Learning (RPL).
- CC is based on the equivalency of courses or qualifications. You would apply for CC if you have passed a very similar course at the same level.
- RPL is based on the assessment of your current knowledge and skills. You would apply for RPL if you had gained the relevant knowledge and skills through life experiences and informal learning situations.
You will be asked to provide details of anything that you would like considered as credit toward your intended programme of study, as part of your application.
You must apply prior to enrolment. CC and RPL cannot be awarded for a course if you are enrolled in that course. An original transcript or notice of results from the institute at which you previously studied (or verified copies) will be required for all applications.
For further information and enquiries about CC and RPL please contact Lorilei Barnett on 06 830 1019.
How to Enrol
Step 1 – Check entry requirements
Make sure you have read and understood the entry requirements for your situation and background.
Entry requirements can be different for domestic and international students.
Step 2 – Confirm campus and check key dates
The next intake date(s) for your chosen course and campus are listed in the Course Details panel on this page.
Dates can vary between campuses, so make sure you have selected the campus you wish to study at.
Step 3 – Confirm fees and costs
Visit https://www.eit.ac.nz/fees/ to see the fees for this programme.
Step 4 – Complete any supporting forms
If your course requires any supporting forms, they will be listed below under ‘Supporting Documentation’
Step 5 – Submit your application
You’ll need an up-to-date email address to start your online application.
You’ll also need to know what you want to study – your degree or programme and majors and/or minors, and the courses you plan to take.
You may be asked to submit supporting documentation with your application.
