NZ Diploma in Tourism and Travel [Level 5]

Study Options



1 year


Level 5

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Upon completion of this diploma you’ll be able to assist in the delivery of a quality visitor experience in a tour group company, a travel agency or within many other areas of the tourism industry. You’ll also be well prepared for further, higher level study in tourism-related programmes.

The programme includes an overnight study tour, work experience and the theoretical knowledge required for a bar manager’s certificate.


The programme consists of eight courses which will develop your skills to:

  • Apply effective corporate communication skills to support the visitor experience
  • Manage workplace practices
  • Develop, analyse and critique tourism business systems and processes
  • Analyse and evaluate tourism operating environments

Upon graduating you will be able to support and enhance the visitor experience and uphold the importance of tourism to the New Zealand economy.

You’re welcome to make an appointment to discuss your study options with our staff either in person or by phone and you can also arrange a visit to view our facilities.

Career Opportunities and Outcomes

At the completion of the programme, you will be able to assist in supporting the delivery of a quality visitor experience and may also have some responsibility for the performance of others. You will also be prepared for further, higher level study.

Your possible employment opportunities include:

  • Airline lounge host
  • Travel consultant
  • Hotel reservationist
  • Airline ground staff



There is one entry date per year:

  • February

To register your interest for further entry dates contact the School of Hospitality and Tourism on 06 830 1133 or email


Entry Requirements

International Entry Requirements


Academic Learning Services

Academic Learning Services is here to assist you on your journey towards the successful completion of your studies at EIT. Our aim is for you to become confident, competent and independent learners.

We have dedicated advisors who can assist with your learning.

Find out more:

Hawke’s Bay Campus


EIT offers a variety of scholarships across various subjects and programme levels.  Some scholarships are based on your age, some are specific to the subject you want to study.  Not all scholarships are based on your academic ability and anyone wanting to study should investigate what scholarships are available to them.  

You can find a list of EIT scholarships here however there are many more scholarships offered nationally.  Information about these is on an database called “givME”. givME is accessible at EIT or at some public libraries. If you would like to come to EIT to look through the giveME database don’t hesitate to contact or call in for a chat.