Applications for refunds will be considered under the following categories, and will require supporting documentation.

Full Refunds

1. Immigration New Zealand (INZ) has refused to grant a visa for study in New Zealand.
2. INZ has refused to grant a visa extension to the student.
3. EIT is unable to offer the programme contracted. If the programme contracted with EIT is cancelled, for whatever reason, then the student shall be entitled to a total refund of fees but shall not be entitled to any other compensation, costs, or consequential damages.

Other Refunds

1. An international student in a semester or term-based programme who gains Residency will not receive a refund of fees for the semester or term in which residency is granted. However, they will be treated as a New Zealand Resident for the following semester or term and refunded any international fees paid beyond the semester or term in which residency was granted.

   If a student requests to defer their study for the semester or term in which his/her residency is granted, they will be required to put in writing notification waiving his/her right to the Residency refund.

   International students in programmes designed with full year non-semester courses must pay the international fees for the full year, regardless of the date Residency has been granted during that year.

2. If a student intending to study in NZ wants to withdraw their application after paying their fees, and written notice is received by International Registry department one week prior to programme commencement, a refund of 90% of tuition fees will be made. For students who are studying in New Zealand, this refund is paid to the student on return to his/her own country and on evidence that he/she has stopped studying in NZ. Students must provide documentation to show that they have returned home
3. If an Offshore Online student wants to withdraw their application after paying their fees, and written notice is received by International Registry department within two weeks of fee payment (so long as fee payment occurs before the end of the first week after programme commencement), whichever comes later, a refund of 90% of tuition fees will be made. For students who are studying online outside of New Zealand, this refund is paid to the student’s nominated bank account.
4. If a student wants to transfer to another institution in New Zealand and notice is received by the International Registry department one week prior to EIT’s programme commencement, the student (or their agent) is required to state that in writing to the International Registry department. In this case, 75% of the programme fee will be refunded. An original Letter of Offer of Place from the other New Zealand institution must be received by the EIT Registry department for this refund to be arranged. The refund is paid directly to the institution where the student is transferring.
5. Exceptional circumstances of a personal compassionate nature, as approved by EIT, could necessitate withdrawal from a programme and requesting a tuition fee refund. In these cases, supporting information will be required either in English or in the original language and with a notarized translation into English attached.

Note: Under clause 2 and 3 above, programme commencement at EIT means the first term or semester start date. A student cannot withdraw at the end of the first semester during their first year when they have paid fees and have a visa for a year and then apply to obtain a refund.

Please click on the link below to view EIT Grounds for Termination of Enrolment for International Students.