NZ Certificate in Health and Wellbeing (Support Work) [Level 3]

Study Options

Full-time, Part-time


17 weeks


Level 3


Do you want to develop the skills to enable you to enable others? In this certificate you’ll be caring for and supporting children, adolescents and the elderly when they need it most. You could end up working in a hospital, or a residential or community setting.

When you’ve completed this certificate you’ll have the knowledge and confidence to care for a range of people in the community. EIT’s teaching staff live and breathe compassion and kindness, and will introduce you to ideas and theories within supportive learning environments.


There are two entry dates per year:

  • Mid February
  • Mid July

Career Opportunities & Outcomes

After you’ve graduated with the NZ Certificate in Health and Wellbeing (Support Work) Level 3 you’ll put your knowledge and skills to practice working with people from all walks of life. Your caring and compassionate nature will lend itself to assisting people with those simple everyday tasks many of us take for granted. You could find yourself supporting people in positions such as a:

  • Care associate
  • Health aide
  • Rest home support worker
  • Residential community support worker


When you’ve completed this certificate you’ll have the knowledge and confidence to care for a range of people in the community. EIT’s teaching staff live and breathe compassion and kindness, and will introduce you to ideas and theories within supportive learning environments.

The areas of study include:

  • Cultural Safety
  • First aid
  • How to handle and move people safely
  • Assisting people to receive care in a way respectful to them
  • Understanding the Code of Rights in health and disability

Come in and have a chat about your study options with the staff at our Hawke’s Bay campus. Or, simply give us a call on 0800 22 55 348. And you’re most welcome to visit EIT to view our facilities at any time.



Academic Criteria Required Open entry – you must be aged 16 or over
Information Session Recommend Yes
Police Check Required Yes (excluding Monday only group)
Health Declaration Required No
Min IELTS Band 5.0

Information session

An information session is compulsory for those who do not meet the entry criteria and it is recommended for those who do meet the entry criteria. It will allow parties to exchange information about what the programme provides for students, and requires of students. Included will be discussion of possible career paths for the student, motivation, and physical and emotional requirements, and applicant’s abilities, background, experiences and interests. Attendance of whānau members and/or other support people is encouraged.

Alternative entry assessment

The alternative entry assessment will measure applicants’ literacy and numeracy ability to ensure that is of a level to cope with the demands of the programme.

Professional criteria

Applicants who are not currently working within industry are required to sign a declaration and a request for personal information held by the Police. This does not apply to the Monday only group.

If the declaration identifies any issue that may impact on the student’s ability to complete the programme, the student can discuss these with the programme coordinator at an information session. EIT reserves the right to decline entry to the programme should an applicant’s Police record be such that they would be considered unsuitable for the type of work undertaken whilst on this programme or by graduates of this programme. The guidelines on which this decision will be based are the relevant professional association or industry requirements.

English language entry requirement

Applicants for whom English is not their first language must have an acceptable level of English language fluency prior to enrolment in the programme. This may be demonstrated in a variety of ways, including successful study of a programme in which English was the language of instruction, completion of a New Zealand Certificate in English Language (Level 3), approved scores on IELTS tests (5.0 Academic with no band score lower than 5.0), completion of accepted international equivalents, or completion of an EIT assessment.

Entry with credit

First Aid

If you already have a valid First Aid Certificate (First Aid Certificates are valid for two (2) years from issue date), which includes the NZQA units 6401 and 6402, you will need to provide a witnessed copy of the certificate with your application. First Aid units must be supplied at the time of applying or enrolling.

NZQA Units

If you already have NZQA units that are listed in this qualification, and they are registered on the NZQA Framework, the units will be credited to you. Units must be the same number. Verification must be provided in the form of a copy of your Record of Learning from NZQA before the credits are granted.

You may already have some knowledge or skills that can be recognised as part of your intended study. This may take a number of different forms including study while at high school, study at a private training establishment, workplace training, other tertiary study, life experiences or voluntary work. If you think you may qualify, you may want to apply for Cross Credit or Recognition of Prior Learning. 

  • Cross Credit is based on the equivalency of courses or qualifications. You would apply for Cross Credit if you have passed a very similar course at the same level.
  • Recognition of Prior Learning (RPL) is based on the assessment of your current knowledge and skills. You would apply for RPL if you had gained the relevant knowledge and skills through life experiences and informal learning situations.

You will be asked to provide details of anything that you would like considered as credit toward your intended programme of study, as part of your application. 

You must apply prior to enrolment. RPL and Cross Credit cannot be awarded for a course if you are enrolled in that course. For further information and enquiries about RPL and Cross Credit please contact the Programme Co-ordinator, New Zealand Certificate in Health and Wellbeing (Support Work) Level 3, phone 06 974 8000, ext 4378.

Academic Learning Services

Academic Learning Services is here to assist you on your journey towards the successful completion of your studies at EIT. Our aim is for you to become confident, competent and independent learners.

We have dedicated advisors who can assist with your learning.

Find out more:

Hawke’s Bay Campus
Tairawhiti Campus