NZ Certificate in Retail [Level 2] Fee FREE

Study Options

Full-time, Part-time


15 weeks, 3 days per week, 9am - 3pm, Part-time options available


Level 2


If you want to get a head start in the retail industry you’d be wise to enrol in this programme pronto! You’ll learn a whole bunch of practical skills including cash handling, how to create attention-grabbing point-of-sale displays, and effective customer service. But hurry, only limited places available!

Once you’ve gained this certificate you could find retail employment in sales, customer service, merchandising, marketing, accounting and management.


  • March & August – Full-time – Hastings Regional Learning Centre
  • March Part-time option – on demand only – Maraenui Regional Learning Centre

Career Opportunities & Outcomes

Once you’ve gained this certificate you could find retail employment in:

  • Sales and customer service
  • Preparing goods for customers
  • Merchandising and presenting goods to customers and using creative skills
  • Business management including using marketing and accounting skills



  • A personal interview may be part of the application process.
  • Open entry to NZ Citizens/Residents.
  • Must be over 18 years of age
  • Supply Birth Certificate or a current Passport
  • Applicants are required to have a reasonable reading level in order to cope with the programme and carry out written instruction.

Entry with credit

  • If students have already completed one or more unit standards in this programme they may be able to use them for this qualification.


Retail is a dynamic industry where anything can happen, and it does! This certificate covers off all basic aspects of the industry to get you work-ready for employment. You’ll cover a whole raft of topics including:

  • Health and safety practice
  • Customer service skills
  • Product display and merchandising
  • Consumer law
  • Loss prevention
  • Point of sale operation
  • Practical work placements in the industry
  • CV and job application letters
  • Professional selling skills

Study Pathways

This certificate is an ideal entry level programme, which will help prepare you for higher-level study in a broad array of other EIT programmes. Talk to one of our friendly staff to find out more.