Communication - business, inter-personal, customer service and selling skills, short courses for industry.
NZIM DipMgmt, DipMktg, DipTchng, NCALE, Cert Life Coaching, Workplace Assessor
06 974 8000
5481
Jacqui has varied experience in Advertising, Public Relations, Marketing and Recruitment and is passionate about lifelong learning when it comes to communicating with others. Employers list ‘communications’ as an employable skill – so the ability to communicate effectively has a lot of power in the business world, and it is invaluable for personal relationships too. Jacqui’s tertiary teaching experience covers business, hospitality, tourism and trades as well as co-ordinating job skills programmes for beneficiaries.
Hartley-Smith, J. (2010). The paper chase [Abstract]. In S. Barnett (Ed.), New Zealand Communication Association 22nd Annual Conference - "Winds of Change - Communication in a Changing World", 30 November - 11 December 2010, Wellington, New Zealand (p. 16). Wellington, New Zealand: NZCA.
Hartley-Smith, J. (2007, December). The customer communication challenge. Paper presented at the New Zealand Communication Conference, Napier, New Zealand.