A good customer is for life – not just for one service period. Learn how to make exceptional customer service an everyday event in the hospitality industry as you learn how to create positive first impressions in hotel receptions, restaurants, cafes and bars.
When you graduate with this certificate you’ll be ready to hit the ground running. You’ll learn about all aspects of customer service from a team of professionals with many years of experience in the hospitality industry under their belts. With your newly acquired skills, you’ll have your customers coming back for more.
Grant Sipeli, Diploma in Professional Chef Practice/Professional Chef Practice Level 3 and Level 4 Graduate
A summer working at Terroir, one of the world’s most highly ranked vineyard restaurants, was a great stepping stone to a career in hospitality, says recently graduated chef Grant Sipeli.
Grant has always enjoyed food and grew up helping his mother cook the family meals. Supported and encouraged by Jo and her mother, he took the opportunity to enrol for EIT’s Diploma in Professional Chef Practice.
I have been involved in the Hospitality Industry for 25 years with extensive experience in New Zealand and Australia and the UK.
My main subject areas are Front of House and Wine and Food Appreciation and I love passing on my experience and knowledge of these subjects to my students. Hospitality is an exciting, vibrant industry and to be able to convey this to our students and see them leave our programmes trained and ready to enter this industry makes my job very satisfying
Scholars Fully Licensed Training Restaurant
Scholars Training Restaurant is an integral part of the Culinary Arts and Restaurant programmes at EIT. Scholars is open to the public for lunches and dinners during the teaching semester providing cooking and waiting students with practical experience in a real and professional setting.
Come and enjoy the fare of tomorrow’s chefs today!
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