A good customer is for life – not just for one service period. Learn how to make exceptional customer service an everyday event in the hospitality industry as you learn how to create positive first impressions in hotel receptions, restaurants, cafes and bars.
When you graduate with this certificate you’ll be ready to hit the ground running. You’ll learn about all aspects of customer service from a team of professionals with many years of experience in the hospitality industry under their belts. With your newly acquired skills, you’ll have your customers coming back for more.
Laura McKay, New Zealand Certificate in Food and Beverage Service Level 3 Student
Studying at EIT means I can stay by my friends and family and can work to save money. My course has an amazing reputation and sent students all over the world giving them a chance to live their dream.
I started my career in a five star resort in Noosa, Queensland in 1990. I went on to cook in a fine dining seafood restaurant in Sydney, then completed several seasons in an Australian ski chalet, before returning to Napier. I have been teaching culinary arts at the Eastern Institute of Technology since 1999. I have a passion for teaching people the craft of cooking and enjoy using the high quality produce available in Hawkes Bay and using modern trends in gastronomy for our culinary arts students.
Scholars Fully Licensed Training Restaurant
Scholars Training Restaurant is an integral part of the Culinary Arts and Restaurant programmes at EIT. Scholars is open to the public for lunches and dinners during the teaching semester providing cooking and waiting students with practical experience in a real and professional setting.
Come and enjoy the fare of tomorrow’s chefs today!
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