A good customer is for life – not just for one service period. Learn how to make exceptional customer service an everyday event in the hospitality industry as you learn how to create positive first impressions in hotel receptions, restaurants, cafes and bars.
When you graduate with this certificate you’ll be ready to hit the ground running. You’ll learn about all aspects of customer service from a team of professionals with many years of experience in the hospitality industry under their belts. With your newly acquired skills, you’ll have your customers coming back for more.
Jayden Winterburn, National Certificate in Hospitality/Diploma in Professional Chef Practice Graduate
"I wanted a qualification that can take me anywhere in the world. If you are thinking about study at EIT, go for it! Nothing should hold you back from what you want to do with your life".
Korey trained at Rotorua’s Waiariki Institute of Technology, and as a young chef he worked for hotels, including the Sheraton Rotorua Hotel and the THC Rotorua International Hotel.
Prior to that, Korey was pastry chef at Huka Lodge, starting at the boutique riverside accommodation shortly before the Queen and Prince Philip were welcomed for a short stay on their New Zealand royal tour.
Most recently based at The Farm at Cape Kidnappers, as group executive pastry chef overseeing Te Awa Winery, Kauri Cliffs Lodge in Northland and Queenstown’s recently-opened Matakauri Lodge.
Korey Field brings a wealth of experience and skills to his teaching role at the Eastern Institute of Technology. As he points out: “I have been an active competition chef, winning most things I have entered.”
Scholars Fully Licensed Training Restaurant
Scholars Training Restaurant is an integral part of the Culinary Arts and Restaurant programmes at EIT. Scholars is open to the public for lunches and dinners during the teaching semester providing cooking and waiting students with practical experience in a real and professional setting.
Come and enjoy the fare of tomorrow’s chefs today!
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