A good customer is for life – not just for one service period. Learn how to make exceptional customer service an everyday event in the hospitality industry as you learn how to create positive first impressions in hotel receptions, restaurants, cafes and bars.
When you graduate with this certificate you’ll be ready to hit the ground running. You’ll learn about all aspects of customer service from a team of professionals with many years of experience in the hospitality industry under their belts. With your newly acquired skills, you’ll have your customers coming back for more.
Laura McKay, Certificate in Front of House Operations (Advanced) Student
Studying at EIT means I can stay by my friends and family and can work to save money. My course has an amazing reputation and sent students all over the world giving them a chance to live their dream.
Scholars Fully Licensed Training Restaurant
Scholars Training Restaurant is an integral part of the Culinary Arts and Restaurant programmes at EIT. Scholars is open to the public for lunches and dinners during the teaching semester providing cooking and waiting students with practical experience in a real and professional setting.
Come and enjoy the fare of tomorrow’s chefs today!
Latest NewsSee all RSS
A summer working at Terroir, one of the world’s most highly ranked vineyard... Read More
In a first for Hawke’s Bay, EIT is to offer a marae cookery programme as a national... Read More
The Apprenticeship Awards Ceremony was established in 1978 by the late Jim Callinicos ... Read More
An apprentice chef with an outstanding future, Napier’s Harata Neera has scored two... Read More